Seamaster Maritime L.L.C. was established in January 2000, when our Founder and Group Managing Director Mr. Rashid Isa Rishi AlHeddi, set up a humble ship agency office as a one-man show based out of Dubai. His son Mr. Ramee Rashid joined in 2010, and is currently a Director in the group of companies, looking after the day-to-day operations and future planning.
The group has been successfully serving the maritime industry for more than 23 years, offering ship agency, logistics and crew/supply boat services in the Ports and Terminals in Arabian Gulf and Gulf of Oman, primarily based in the UAE. We handle all types of vessels calling Ports and Terminals for cargo operations, crew changes, ships’ spares and stores, dry-docking, repairs, underwater services, offshore calls, STS - ship to ship transfers, bunker calls, other husbandry services etc. We own and operate our own 5 (five) purpose-built crew/supply boats from ports of Fujairah and Port Rashid (Dubai) to support the offshore market.
Ports covered by our own offices are: Jebel Ali, Dubai (including offshore), Sharjah, Ras Al Khaimah, Khor Fakkan and Fujairah (both including offshore). From our hub operations in Dubai, we maintain a network of vetted and compliant sub agents to cover remaining ports in Gulf of Oman and Arabian Gulf. With experience of around 1,200 vessel calls a year we have built a highly efficient and effective team of operations and logistics staff to offer tailor made and first-class services to our principals from around the world. Our current staff strength is 70 including boats crew. All our offices are physically manned and run 24/7, with a round-the-clock contact number readily available.
Seamaster Maritime is ISO 9001:2015 certified and maintain our compliance with Anti Bribery requirements stipulated by TRACE as well as contribute to UAE’s ICV (In Country Value).
We have developed an ERP system to help capture our services and interact with various departments involved. The system would capture all data from operations, logistics, technical and human resources on a common platform that will also eliminate the need to repeat data entry. The system also links with PDAs carried by our drivers so they do not need to fill in paper slips and customer reps can sign digitally.
~Mr. Rashid Isa Rishi AlHeddi
Born in Gujarat, India, Mr. Rashid has a career spanning over 50 years in the industry. He sailed on bitumen tankers as a training. From there, he moved onshore to continue to work in the Maritime Industry, providing port side assistance to cargo vessels starting with P&O, and the Mackinnon Mackenzie Group of companies. Opportunities led him to the Arabian Gulf in 1982, with Gray Mackenzie Marine Services, BMMI and MMI (Inchcape Shipping Services), before starting Seamaster Maritime L.L.C. The company went through a name change when V.Ships (Part of V.Group) entered, with Mr. Rashid as the Middle East Managing Director; and was promoted to Worldwide Head of Agency Services of the entire V.Group Agency division in 2005. In 2008, the AlHeddi family re-acquired the shares, and the company was renamed Seamaster Maritime L.L.C. Since then, Mr. Rashid has been instrumental in the Seamaster Maritime Group of companies’ growth.
~Mr. Ramee Rashid
Mr. Ramee Rashid is at the helm of his family group of companies, based out of Dubai – United Arab Emirates, Seamaster Maritime L.L.C. Graduating from Durham University in the United Kingdom with honours in 2009, he started his shipping career serving a large FSO conversion project in the Dubai dry-docks. He then joined the family group in 2010, learning the ins and outs of the maritime industry, rapidly gaining knowledge. Now the group boasts offices throughout the UAE, 2 warehousing facilities with an accompanying fleet of vehicles for clearances, deliveries and transportation, along with 5 crew/supply vessels with another newbuilding in the books. The Seamaster Maritime team is expanding continuously, with investments in the group still at the forefront. One of the current aims is to digitalise the company with new systems and work methods, bringing it into the new age. Ramee is a board member of the YoungShip UAE branch with the aim to provide a platform for the development and promotion of young professionals in the UAE’s maritime cluster, along with various other non-profit organisations in the UAE.